Daphne Presgrave - Grand UK Tour Manager
"I thoroughly enjoy being a tour manager as I get to meet people from all walks of life, and I love listening to their life tales.
I make sure I am knowledgeable about all the areas we visit and give a question at the end with a little twist for the passengers to answer - it all adds to the fun atmosphere I try to create on the journeys. Having a great rapport with the driver really helps with this too.
To ensure my passengers feel special and well-looked after, I try to give plenty of time to each person on my trips - it's these little things that can make a holiday even better."