The Silver Line
Our Charity Partners 


Here at Grand UK Holidays we are passionate about making sure we provide the best possible service and information for our mature travellers, and that’s why we feel strongly about supporting The Silver Line. The Silver Line is the UK’s only free and confidential helpline for vulnerable and older isolated people, open 24 hours a day, 365 days a year and can be contacted on 0800 4 70 80 90

A Word from The Silver Line 

Launched nationally by Dame Esther Rantzen in November 2013, The Silver Line is the UK’s only free and confidential helpline
for vulnerable and isolated older people, open 24 hours a day, 365 days a year, and offering information,
friendship, advice or just a simple chat whenever needed.

Since launching, The Silver Line has received more than 2 million calls, many from older people who have no one else
at all to turn to, some call simply to say “goodnight”. They may be bereaved, caring for a partner, or housebound
due to disability, but all share the very real pain of loneliness.  

“I am delighted that Grand UK Holidays has chosen The Silver Line as their charity partner and on behalf of everyone at
The Silver Line, I would like to thank them for their amazingly generous support for our work. I regularly hear from callers who
tell me how we have transformed their lives, by offering them friendship and making them feel valued when nobody else cared.

The need for our services has been proved beyond doubt but we are a charity and as such, rely entirely on donations to keep our services running. If you feel you are able to help with a financial gift, however large or small, we would be extremely grateful” 
Dame Esther Rantzen

Esther Rantzen


How to donate

By post: please make cheques payable to “The Silver Line” and send to: The Silver Line, Trade Tower, Calico Row, London, SW11 3YH

By phone: call 020 7224 2020 (Monday - Friday 9am- 5pm)

By Text: text SILVER to 70660 to donate £10*

Online: visit

*Texts costs £10 plus network charge.  The Silver Line receives 100% of donation. Please ask bill payer’s permission.




Why you should travel with us

  • local departure

    Free Local
    Departure Points

  • price back

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  • single room supplement

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    Room Supplement*

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    Award Winning

*On mainland UK holidays only

Contact details

Grand UK Holidays
The Old Bakery
113 Queens Road
Norwich, Norfolk
United Kingdom
The UK Holiday Group Limited, trading as Grand UK Holidays, is an appointed representative of ITC Compliance Limited which is authorised and regulated
by the Financial Conduct Authority (registration number 313486) and who are permitted to advise on and arrange general insurance contracts. VAT Number 394 3077 33

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