Frequently Asked Questions


Q. Can I check the availability of my chosen holiday online?

A. Yes, you can find your chosen holiday using the search box on the Home page, or at the top of every page on the site. Simply input the tour title, found in all our brochures, and hit search.

Alternatively you can search using just one keyword, for example 'Christmas'.


Q. Can I book my holiday online? Is it safe and secure?

Q. What happens once I have booked?

Q. When do I need to pay the balance of my holiday?

Q. Do I need travel insurance?

Q. Is there a limit on how much luggage I can take?

Q. How do I let you know about my special requirements?

Q. Where are my local pick-up points?

Would you like any help?

Call our friendly holiday advisors and they will be happy to guide you through the process

01603 61 99 33


Request a brochure

If you live in our region just request our latest brochure and we'll pop one in the post and keep you up to date on our latest holiday news and offers.

Contact details

Grand UK Holidays
The Old Bakery
113 Queens Road
Norwich, Norfolk
United Kingdom
01603 61 99 33
The UK Holiday Group Limited, trading as Grand UK Holidays, is an appointed representative of ITC Compliance Limited which is authorised and regulated
by the Financial Conduct Authority (registration number 313486) and who are permitted to advise on and arrange general insurance contracts.

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