The UK Holiday Group – trading as Grand UK Holidays is committed to protecting your privacy.
We use two types of cookie:
Session cookies – these only last until you close your browser. They are not stored on your hard drive.
Persistent cookies – these are stored on your hard drive until you delete them or they reach their expiry date.
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we and your travel agent need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring that proper security measures are in
place to protect your information.
Use of Your Information
We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.
We will not however, pass any information on to any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking you consent to this information being passed on to the relevant persons).
We may from time to time contact you by post, email or telephone with information about our holidays, including new products, travel club offers and forthcoming events.
If you do not wish to receive such information from us, please notify us in writing and we will endeavour to discontinue direct mail to you.
You are entitled to a copy of your information held by us. If you would like to see this please contact D. Bradley, Data Controller, Grand UK Holidays, The Old Bakery, Queens Road, Norwich. NR1 3PL
Links to Other Websites
Other websites may collect data and personal information. We (The UK Holiday Group) are not responsible for the actions, content or privacy policies of those websites to which our website www.grandukholidays.com links too.
We reserve the right to amend this policy as required. Updates will be shown on our website. This policy was last updated: February 2008
Please also view our Booking Terms and Conditions.